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Supplier's own class: 3 starsShopping propertyTokyu Resorts & Stays - Hotel Group

Tokyu Stay Shibuya

Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

More stays in ShinsenchoMore stays in Tokyo

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

Near Shibuya Crossing

Located in Tokyo (Shibuya), Tokyu Stay Shibuya is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. This hotel is 2.5 mi (4 km) from Shinjuku Gyoen National Garden and 2.5 mi (4.1 km) from Mori Art Museum.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.

To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.

At a glance

Tokyu Stay Shibuya is in Shinsencho, Tokyo, and its property type is Hotel. It is one of 5 stays in Shinsencho that can be booked on Ondastay (English property list of Thursday, October 1, 2026). It is the only one of them with the property type Hotel. By number of guest reviews, it ranks #1 of the 5 stays in Shinsencho. 4 other stays in Shinsencho are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

15 room types at Tokyu Stay Shibuya
RoomSizeGuestsBeds
Standard Double Room (2 persons), Non Smoking20 m²Sleeps 21 Queen Bed
Superior Double Room (2 persons), Non Smoking24 m²Sleeps 21 Queen Bed
Superior Twin Room (2 persons), Non Smoking23 m²Sleeps 22 Twin Beds
Deluxe Twin Room (2 persons), Non Smoking30 m²Sleeps 22 Twin Beds
Residential Family Room (2 persons), Non Smoking40 m²Sleeps 22 Twin Beds
Deluxe Twin Room (3 persons), Non Smoking30 m²Sleeps 32 Twin Beds and 1 Twin Sofa Bed
Residential Family Room (3-4 persons), Non Smoking40 m²Sleeps 42 Twin Beds and 2 Twin Sofa Beds
Residential Family Room (Bunk Beds,2-4 persons), Non Smoking47 m²Sleeps 42 Large Twin Bunk Beds
Residential Family Room (Bunk Beds,5-6 persons), Non Smoking47 m²Sleeps 62 Large Twin Bunk Beds and 2 Twin Sofa Beds
Deluxe Twin Room (1 person), Non Smoking30 m²Sleeps 12 Twin Beds
Superior Double Room (1 person), Non Smoking24 m²Sleeps 11 Queen Bed
Standard Double Room (1 Person), Non Smoking20 m²Sleeps 11 Queen Bed
Superior Twin Room (1person), Non Smoking23 m²Sleeps 12 Twin Beds
Residential Family Room (1 person), Non Smoking40 m²Sleeps 12 Twin Beds
Residential Family Room (Bunk Beds,1 person), Non Smoking47 m²Sleeps 12 Large Twin Bunk Beds

Amenities

  • Elevator
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Free WiFi
  • Free wired internet
  • Computer station
  • Rooftop terrace
  • Luggage storage
  • Housekeeping on request
  • Vending machine
  • Wheelchair accessible (may have limitations)

Location

Good to know

Check-in
3:00 PM – 2:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted
Languages spoken
Japanese · English
Pets
Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions