The Westin Surabaya

Near Pakuwon Mall

Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.

Make yourself at home in one of the 204 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

• Elevator
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Breakfast available (surcharge)
• Laundry facilities
• Children's pool
• Multilingual staff
• 24-hour front desk
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Smoke-free property
• Wedding services
• Golf lessons available nearby
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Assistive listening devices available
• Braille or raised signage
• Number of restaurants· 1
• Conference space size (feet)· 89082
• Conference space size (meters)· 8276
• Number of meeting rooms· 20
• Number of outdoor pools· 3
• Conference center
• Golf driving range on site
• Playground on site
• Self parking (surcharge)
• Valet parking (surcharge)
• Computer station
• Number of bars/lounges· 1
• Luggage storage
• 24-hour fitness facilities
• Children's club (free)
• Housekeeping on request
• Golf lessons with a pro
• Pro shop
• Golf caddy
• Couples/private dining
• Shopping mall on site
• Vegetable garden
• Ballroom
• Banquet hall
• Reception hall
• Recycling
• Covered parking
• Secured parking
• Golf cart
• Golf clubs (equipment)
• Outdoor furniture
• Children's toys
• Health or beauty spa nearby
• Bicycle on site
• Wheelchair accessible (may have limitations)
• Assistive listening devices in meeting rooms
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Change of towels (on request)
• Change of bed sheets (on request)
• Well-lit path to entrance
• Vegetarian breakfast available
• Rooftop garden
• Double-glazing on all windows
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• Water-efficient showers only
• Accessible airport shuttle
• Number of accessible parking spaces· 3
• Elevator door width (inches)· 55
• Elevator door width (centimeters)· 140

Check-in

3:00 PM – anytime

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 227480 for adults and IDR 113740 for children
• Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
• Covered self parking fee: IDR 100000 per stay
• Valet parking fee: IDR 150000 per stay
• Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

English · Chinese (Mandarin) · Indonesian

Pets

Pets not allowed · Service animals not allowed