The West Hotel & Spa

Near Hoan Kiem Lake

With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.

Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.

Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this hotel include complimentary wireless internet access and concierge services.

At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

• Elevator
• Concierge services
• Laundry facilities
• Free breakfast
• Safe-deposit box at front desk
• 24-hour front desk
• Dry cleaning/laundry service
• Full-service spa
• Smoke-free property
• Tours/ticket assistance
• Free WiFi
• Number of restaurants· 1
• Free reception
• Luggage storage
• Airport transportation - pickup (surcharge)
• Free buffet breakfast
• Accessible airport shuttle
• Hardwood flooring in public areas
• Elevator door width (inches)· 47
• Elevator door width (centimeters)· 120

Check-in

2:00 PM – anytime

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.

Accepted at the property

Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Vietnamese · English

Pets

Pets not allowed