The Pacific Sutera Hotel

Near Downbelow Adventure Centre

Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within 2 minutes by car from Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.

Make yourself at home in one of the 500 individually decorated guestrooms, featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Fitness facilities
• Wheelchair accessible
• Hair salon
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Conference space
• Snorkeling nearby
• Scuba diving nearby
• Breakfast available (surcharge)
• Laundry facilities
• Arcade/game room
• Garden
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• On private beach
• Full-service spa
• Marina on site
• Meeting rooms
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Billiards or pool table
• Grocery/convenience store
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Wheelchair accessible parking
• Golf course on site
• Tennis on site
• Waterslide
• Number of outdoor pools· 3
• Free shopping center shuttle
• Designated smoking areas (fines apply)
• Indoor tennis courts· 3
• Outdoor tennis courts· 3
• Snack bar/deli
• Fitness classes on site
• Golf driving range on site
• Golf lessons on site
• Golfing on site
• Playground on site
• Racquetball/squash on site
• Tennis lessons on site
• Volleyball on site
• Free self parking
• Number of poolside bars· 1
• Number of swim-up bars· 1
• Luggage storage
• Airport transportation - pickup (surcharge)
• Beach umbrellas
• Pool sun loungers
• Beach towels
• Terrace
• Babysitting or childcare (surcharge)
• Children's club (surcharge)
• Supervised childcare/activities (surcharge)
• Couples/private dining
• Banquet hall
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Wheelchair-accessible van parking
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Well-lit path to entrance
• Number of accessible parking spaces· 10
• Registration desk height (inches)· 12
• Registration desk height (centimeters)· 30
• Elevator door width (inches)· 8
• Elevator door width (centimeters)· 20

© OpenStreetMap

Nearest airport

BKI

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
• Airport shuttle fee: MYR 350 per vehicle (maximum occupancy 3)
• Late check-in fee for check-in between noon and 6:00 PM
• Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Korean · Malay · Japanese · English · Chinese (Mandarin) · Indonesian

Pets

Pets not allowed · Service animals not allowed