The Hiramatsu Hotels & Resorts Sengokuhara

With a stay at The Hiramatsu Hotels & Resorts Sengokuhara in Hakone (Sengokuhara), you'll be within a 5-minute drive of Sengokuhara Susuki Prairie and Lake Ashi. This luxury hotel is 2.4 mi (3.9 km) from Ōwakudani and 2.6 mi (4.2 km) from Pola Museum of Art.

Make yourself at home in one of the 20 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature spring water baths and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs and a fitness center. This hotel also features complimentary wireless internet access and concierge services.

Enjoy a meal at Italian Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served on weekdays from 8:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

The Hiramatsu Hotels & Resorts Sengokuhara is in Sengokuhara, Hakone, and its property type is Hotel. It is one of 68 stays in Sengokuhara that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 24 of them have the property type Hotel. By number of guest reviews, it ranks #20 of the 68 stays in Sengokuhara. 12 other stays in Sengokuhara are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Concierge services
• Laundry facilities
• Free breakfast
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• Front desk (limited hours)
• Full-service spa
• Spa treatment room(s)
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Braille or raised signage
• Number of restaurants· 1
• Free self parking
• Luggage storage
• Terrace
• Free English breakfast
• Hot springs on site
• Wheelchair accessible (may have limitations)
• Hosted evening meal
• Hosted evening meal (reserve)
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Handrails in stairways
• Wheelchairs available on site
• Well-lit path to entrance

Check-in

3:00 PM – 7:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Check-out

11:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

• Hosted evening meal: JPY 25300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Hot springs access available from 3:00 PM to 11:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions