The Five Residences Hanoi

In Hanoi (Ngoc Ha)

With a stay at The Five Residences Hanoi in Hanoi (Ngoc Ha), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 3.1 mi (5 km) from Hoan Kiem Lake and 2.7 mi (4.4 km) from Hanoi Old Town Night Market.

Make yourself at home in one of the 116 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with premium bedding. 57-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hanoi? This hotel has 2174 square feet (202 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

• Elevator
• Fitness facilities
• Hair salon
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Free breakfast
• Health club
• Children's pool
• Spa services on site
• 24-hour front desk
• Dry cleaning/laundry service
• Full-service spa
• Meeting rooms
• Steam room
• Sauna
• Designated smoking areas
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible parking
• Number of restaurants· 1
• Conference space size (feet)· 2174
• Conference space size (meters)· 202
• Number of meeting rooms· 2
• Number of indoor pools· 2
• Designated smoking areas (fines apply)
• Conference center
• Free valet parking
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Free buffet breakfast
• Lockers available
• Couples/private dining
• Shopping mall on site
• Banquet hall
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Wheelchair-accessible van parking
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Bicycle parking available
• Electric bicycle charging station
• Change of towels (on request)
• Change of bed sheets (on request)
• Coworking spaces
• Well-lit path to entrance
• Stair-free path to entrance
• Hospital bed available
• Accessible shuttle
• Accessible airport shuttle
• Number of accessible parking spaces· 1
• Registration desk height (inches)· 50
• Registration desk height (centimeters)· 127
• Elevator door width (inches)· 55
• Elevator door width (centimeters)· 140

© OpenStreetMap

Nearest airport

HAN

Check-in

2:00 PM – anytime

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
• Airport shuttle fee per child: VND 1000000.00 (one-way)
• Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 6:00 AM to 10:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Accepted at the property

American Express · JCB International · Visa · Cash · Debit cards not accepted

Languages spoken

Vietnamese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions