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Supplier's own class: 3 starsSpa property

The Crew Hotel Kualanamu International Airport

Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

More stays in Medan

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

With a stay at The Crew Hotel Kualanamu International Airport in Medan, you'll be 11.8 mi (19 km) from Maimun Palace and 11.8 mi (19 km) from Great Mosque of Medan. This spa hotel is 12 mi (19.4 km) from Tjong A Fie's Mansion and 12.5 mi (20.2 km) from Vihara Borobudur.

Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Take time to pamper yourself with a visit to the full-service spa.

Satisfy your appetite for lunch or dinner at Cockpit, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).

At a glance

The Crew Hotel Kualanamu International Airport is in Medan, and its property type is Hotel. It is one of 452 stays in Medan that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 315 of them have the property type Hotel. By number of guest reviews, it ranks #13 of the 452 stays in Medan. 4 other stays in Medan are within 1 km of it in a straight line.

Booking on Ondastay

  • The property takes payment on site in Indonesian Rupiah (IDR).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

2 room types at The Crew Hotel Kualanamu International Airport
RoomSizeGuestsBeds
Economy Class—Sleeps 21 King Bed or 2 Twin Beds
Business Class—Sleeps 21 King Bed or 2 Twin Beds

Amenities

  • Elevator
  • Free airport transportation
  • Laundry facilities
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Full-service spa
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants· 1
  • Motorcycle parking only

Location

Nearest airport
KNO

Good to know

Check-in
2:00 PM – 11:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-out
12:00 PM
Know before you go
  • No pets and no service animals are allowed at this property.
Accepted at the property
American Express · Mastercard · Visa · Cash · Debit cards
Languages spoken
English
Pets
Pets not allowed · Service animals not allowed