The Chateau Spa & Wellness Resort

Near Berjaya Hills Botanical Garden

When you stay at The Chateau Spa & Wellness Resort in Bukit Tinggi, you'll be in the mountains, within a 5-minute drive of La Santé Spa and Berjaya Hills Botanical Garden. This family-friendly hotel is 19.7 mi (31.7 km) from Genting Highlands Premium Outlets and 24.2 mi (39 km) from Genting SkyWorlds Theme Park.

Make yourself at home in one of the 150 guestrooms featuring minibars and Smart televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Grab a bite at La Vie, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

• Elevator
• Fitness facilities
• Wheelchair accessible
• Hair salon
• Concierge services
• Gift shops or newsstand
• Airport transportation (surcharge)
• Golfing nearby
• Bicycle rentals nearby
• Laundry facilities
• Arcade/game room
• Garden
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Dry cleaning/laundry service
• Limo or town car service available
• Mountain biking nearby
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Steam room
• Sauna
• Wedding services
• Express check-in
• Designated smoking areas
• Pool umbrellas
• Billiards or pool table
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Braille or raised signage
• Free area shuttle
• Number of restaurants· 5
• Number of outdoor pools· 1
• Conference center
• Snack bar/deli
• Fitness classes on site
• Pilates classes on site
• Playground on site
• Yoga classes/instruction on site
• Free self parking
• Free valet parking
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 2
• Luggage storage
• Pool sun loungers
• Terrace
• Banquet hall
• Children's toys

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Long-term renters welcome
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Know before you go

• Pool access available from 7:30 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Accepted at the property

American Express · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Chinese (Cantonese) · Malay · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals not allowed