Sutera @ Mantanani Island Resort & Spa

Sutera @ Mantanani Island Resort & Spa is located in Pulau Mantanani Besar.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional features at this hotel include tour/ticket assistance and a picnic area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.

The front desk is staffed during limited hours. A ferry terminal shuttle is available for a surcharge.

Sutera @ Mantanani Island Resort & Spa is in Malaysia, and its property type is Hotel.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Malaysian Ringgit (MYR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Arcade/game room
• Free breakfast
• Safe-deposit box at front desk
• Picnic area
• Front desk (limited hours)
• Smoke-free property
• Tours/ticket assistance
• Free WiFi
• Number of restaurants· 1
• Ferry terminal shuttle (surcharge)
• Fishing on site
• Kayaking on site
• Snorkeling on site
• Number of bars/lounges· 1
• Beach volleyball on site
• Terrace
• Free buffet breakfast
• Dock
• Outdoor furniture

Check-in

2:00 PM – 3:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• Mobile payment options include: Glase
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Requests for changes to bed type are subject to availability, and additional surcharges may apply.

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 2:00 AM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located on Mantanani Island in Kota Kinabalu. Guests must transfer to the property by speedboat (45-55 minutes trip) followed by land transfer (surcharge) to the resort. The speedboat departs from Sutera Jetty Mantanani in Kota Belud once per day at 2:15 PM. Guests must be at the jetty by 1:45 PM for registration. Boat transfer from the property to Jetty Sutera Mantanani departs once per day at 1 PM. Return land transfers are not included in the rates unless otherwise stated in the confirmation. To arrange land transfers, reservations must be made at least 48 hours (2 days) in advance. In the event of bad weather or unforeseen circumstances that result in cancellation of the last boat transfer into the island due to safety or commercial reasons, food and lodging costs for the overnight stay in Mantanani Island will be arranged and paid by the resort. No claims, including requests for refund, resulting from such cancellation will be permitted. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Check-out

11:30 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Shuttle transfer per adult: MYR 82 (roundtrip)
• Shuttle transfer per child: MYR 82 (roundtrip)
• A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

• Rollaway bed fee: MYR 205.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Accepted at the property

American Express · Mastercard · Visa · Cash not accepted · Debit cards

Languages spoken

Malay · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals not allowed