SOTETSU GRAND FRESA KUMAMOTO
2-2-23 Shimotori, Chuo Ward, Kumamoto, 860-0807
Overview
About this property
Near Kumamoto Castle
A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shimotori Shopping Arcade. This hotel is 0.1 mi (0.2 km) from Sunroad Shinshigai Shopping Street and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.
Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
At a glance
SOTETSU GRAND FRESA KUMAMOTO is in Shimotori, Kumamoto, and its property type is Hotel. It is one of 6 stays in Shimotori that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 5 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 6 stays in Shimotori. 5 other stays in Shimotori are within 1 km of it in a straight line.
Booking on Ondastay
- This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
- The property takes payment on site in Japanese Yen (JPY).
- The seller is ONDA Inc., and the payment is processed by Toss Payments.
- The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.
Room types
| Room | Size | Guests | Beds |
|---|---|---|---|
| Standard Double Room, Non Smoking (For Single Use) | 16.52 m² | Sleeps 2 | 1 Double Bed |
| Standard Double Room, Non Smoking (For 2 People Use) | 16.52 m² | Sleeps 3 | 1 Double Bed |
| Comfort Double Room, Non Smoking | 17.2 m² | Sleeps 2 | 1 Queen Bed |
| Comfort Double Room, Non Smoking | 17.2 m² | Sleeps 3 | 1 Queen Bed |
| Superior Double Room, Non Smoking | 22.36 m² | Sleeps 2 | 1 Queen Bed |
| Superior Double Room, Non Smoking | 22.36 m² | Sleeps 3 | 1 Queen Bed |
| Standard Twin Room, Non Smoking | 21.81 m² | Sleeps 2 | 2 Large Twin Beds |
| Standard Twin Room, Non Smoking | 21.81 m² | Sleeps 4 | 2 Large Twin Beds |
| Connecting Twin Room, Non Smoking | 21.81 m² | Sleeps 6 | 4 Large Twin Beds |
| Connecting Twin Room, Non Smoking | 21.81 m² | Sleeps 8 | 4 Large Twin Beds |
| Superior Twin Room, Non Smoking | 23.44 m² | Sleeps 4 | 2 Large Twin Beds |
| Superior Twin Room, Non Smoking | 23.44 m² | Sleeps 5 | 2 Large Twin Beds |
| Deluxe Twin Room, Non Smoking | 29.65 m² | Sleeps 4 | 2 Large Twin Beds |
| Deluxe Twin Room, Non Smoking | 29.65 m² | Sleeps 5 | 2 Large Twin Beds |
Amenities
- Elevator
- Breakfast available (surcharge)
- Laundry facilities
- Safe-deposit box at front desk
- 24-hour front desk
- Dry cleaning/laundry service
- Smoke-free property
- Express check-in
- Free WiFi
- Number of restaurants· 1
- Luggage storage
- Shared microwave
- Lockers available
- Housekeeping on request
- Vending machine
- Coin laundry on site
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Visual alarms in hallways
- Wheelchairs available on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Front entrance ramp
- Elevator door width (inches)· 39
- Elevator door width (centimeters)· 100
Location
© OpenStreetMap
Good to know
- Check-in
- 3:00 PM – anytimeMinimum check-in age 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- Mobile payment options include: PayPay, LINE Pay, and R Pay
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. - Check-out
- 11:00 AM
- Charged at the property
- You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 200.00 per person, per night
- Optional extras
- Fee for buffet breakfast: approximately JPY 1500 per person
- Know before you go
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Accepted at the property
- American Express · Diners Club · JCB International · Visa · Cash not accepted · Debit cards not accepted · LINE Pay · PayPay
- Languages spoken
- Japanese · English
- Pets
- Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions