OndastayStays, booked
EN
Supplier's own class: 3 starsHot springs property

Shirahone Onsen Tsuruya Ryokan

4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515

More stays in Matsumoto

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

With a stay at Shirahone Onsen Tsuruya Ryokan in Matsumoto, you'll be 10.4 mi (16.7 km) from Kappa Bridge and 10.7 mi (17.2 km) from Alpes Street Hotsprings. This ryokan is 12.9 mi (20.7 km) from Myojin Pond and 13.1 mi (21 km) from Myojin Bridge.

Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access and a vending machine.

A complimentary local cuisine breakfast is served daily from 7:00 AM to 8:30 AM.

Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

At a glance

Shirahone Onsen Tsuruya Ryokan is in Matsumoto, and its property type is Ryokan. It is one of 72 stays in Matsumoto that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 23 of them have the property type Ryokan. By number of guest reviews, it ranks #46 of the 72 stays in Matsumoto. 3 other stays in Matsumoto are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

3 room types at Shirahone Onsen Tsuruya Ryokan
RoomSizeGuestsBeds
Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View15 m²Sleeps 44 Twin Futons
Japanese Style Room, Private Bathroom, New Building, River View18 m²Sleeps 44 Twin Futons
Traditional Twin Room, Non Smoking, River View23 m²Sleeps 22 Twin Beds

Amenities

  • Free breakfast
  • 24-hour front desk
  • Free WiFi
  • Free self parking
  • Hot springs on site
  • Free breakfast (local cuisine)
  • Vending machine
  • Wheelchair accessible (may have limitations)

Location

Good to know

Check-in
3:00 PM – 6:00 PMMinimum check-in age 13
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees may apply to children for items such as extra bedding and meals.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-out
10:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Know before you go
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests can access their rooms with a mobile device.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Accepted at the property
Mastercard · Visa · Cash · Debit cards not accepted
Languages spoken
Japanese
Pets
Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions