Shilla Monogram Hanoi Westlake Hotel

Near West Lake

When you stay at Shilla Monogram Hanoi Westlake Hotel in Hanoi, you'll be near the airport, a 3-minute drive from West Lake and 9 minutes from Hoan Kiem Lake. This hotel is 5.4 mi (8.7 km) from Hanoi Old Town Night Market and 4.3 mi (6.9 km) from Ho Chi Minh Mausoleum.

Make yourself at home in one of the 319 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a reception hall, and lifeguards on site.

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Hanoi? This hotel has 7535 square feet (700 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.

Shilla Monogram Hanoi Westlake Hotel is in Xuan Dinh, Hanoi, and its property type is Hotel. It is one of 14 stays in Xuan Dinh that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 5 of them have the property type Hotel. 5 other stays in Xuan Dinh are within 1 km of it in a straight line.

• The property takes payment on site in Vietnamese Dong (VND).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• 24-hour front desk
• Porter/bellhop
• Meeting rooms
• Steam room
• Sauna
• Children's club
• Pool umbrellas
• Free WiFi
• Wheelchair accessible path of travel
• Braille or raised signage
• Number of restaurants· 3
• Conference space size (feet)· 7535
• Conference space size (meters)· 700
• Number of meeting rooms· 6
• Number of indoor pools· 1
• Number of outdoor pools· 1
• Conference center
• Free self parking
• Free valet parking
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Pool sun loungers
• 24-hour fitness facilities
• Children's club (free)
• Reception hall
• Covered parking
• Secured parking
• Covered parking
• Secured parking
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible van parking
• Wheelchair-accessible path to elevator
• Wheelchairs available on site
• Lifeguard on site
• Elevator door width (inches)· 43
• Elevator door width (centimeters)· 110

Check-in

3:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately VND 669060 for adults and VND 334530 for children
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Korean · English · Chinese (Mandarin) · French

Pets

Pets not allowed · Service animals not allowed