Sheraton Hanoi West

Near Thu Le Park

With a stay at Sheraton Hanoi West in Hanoi (Mỹ Đình), you'll be within a 5-minute drive of My Dinh National Stadium and The Garden Shopping Center. This family-friendly hotel is 2.7 mi (4.4 km) from Hanoi Museum and 3.1 mi (4.9 km) from Vietnam National Convention Center.

Make yourself at home in one of the 510 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Market Café, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.

The property will be renovating from September 21 2026 to October 10 2026 (completion date subject to change). The following areas are affected: • Bar/lounge Guests will have access to the following alternate facilities during the renovation: • Business facilities • Recreational facilities During renovations, the hotel will make every effort to minimize noise and disturbance.

• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Conference space
• Coffee/tea in common areas
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Library
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Express check-out
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Grocery/convenience store
• Tours/ticket assistance
• Free WiFi
• Assistive listening devices available
• Braille or raised signage
• Number of restaurants· 1
• 24-hour business center
• Conference space size (feet)· 4499
• Conference space size (meters)· 418
• Number of meeting rooms· 10
• Number of outdoor pools· 1
• Conference center
• Snack bar/deli
• Playground on site
• Free self parking
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• 24-hour fitness facilities
• Terrace
• Babysitting or childcare (surcharge)
• Supervised childcare/activities (free)
• 24-hour health club
• Housekeeping on request
• Ballroom
• Banquet hall
• Recycling
• Secured parking
• Carport
• Off-street parking
• Casino nearby
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Double-glazing on all windows
• No single-use plastic stirrers
• Biodegradable/compostable stirrers

© OpenStreetMap

Nearest airport

HAN

Check-in

3:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 3:00 PM and 9:00 PM
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 26.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Carte Blanche · Mastercard · Visa · Cash · Debit cards

Languages spoken

Vietnamese · Korean · Japanese · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals not allowed