Sheraton Hanoi Hotel

Near Syrena Shopping Center

A stay at Sheraton Hanoi Hotel places you in the heart of Hanoi, within a 5-minute drive of Ho Chi Minh Mausoleum and Dong Xuan Market. This family-friendly hotel is 2.4 mi (3.8 km) from Quan Chuong Gate and 2.8 mi (4.6 km) from Thang Long Water Puppet Theatre.

Treat yourself to a stay in one of the 299 guestrooms, featuring fireplaces. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Oven D'or, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Hanoi? This hotel has 14854 square feet (1380 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

The property will be renovating from April 28 2026 to December 31 2026 (completion date subject to change). The following areas are affected: • Select guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

• Elevator
• Fitness facilities
• Wheelchair accessible
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Airport transportation (surcharge)
• Conference space
• Golfing nearby
• Bicycle rentals nearby
• Coffee/tea in common areas
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Health club
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Porter/bellhop
• Express check-out
• Dry cleaning/laundry service
• Limo or town car service available
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Steam room
• Sauna
• Wedding services
• Express check-in
• Designated smoking areas
• Pool umbrellas
• Billiards or pool table
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Braille or raised signage
• Number of restaurants· 2
• Conference space size (feet)· 14854
• Conference space size (meters)· 1380
• Number of meeting rooms· 10
• Tennis on site
• Number of outdoor pools· 1
• Conference center
• Outdoor tennis courts· 1
• Snack bar/deli
• Parking (limited spaces)
• Fitness classes on site
• Yoga classes/instruction on site
• Free self parking
• Computer station
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• Terrace
• Foosball
• Water dispenser
• Housekeeping on request
• Couples/private dining
• Designer stores on site
• Vegetable garden
• Ballroom
• Banquet hall
• Recycling
• Outdoor entertainment area
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Assistive listening devices in meeting rooms
• Wheelchair-accessible van parking
• Wheelchair-accessible registration desk
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Visual alarms in hallways
• Change of bed sheets (on request)
• Coworking spaces
• Stair-free path to entrance
• Vegetarian breakfast available
• Rooftop garden
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Number of accessible parking spaces· 2
• Registration desk height (inches)· 45
• Registration desk height (centimeters)· 115
• Elevator door width (inches)· 43
• Elevator door width (centimeters)· 109

© OpenStreetMap

Nearest airport

HAN

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a smoke detector

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Club Lounge]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
• Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 42.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 6:00 AM to 7:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Free in-room WiFi has a 3-device limit.
• Parking height restrictions apply.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Vietnamese · Korean · English

Pets

Pets not allowed · Service animals not allowed