Shangri-La Tanjung Aru, Kota Kinabalu
Jalan Aru, Tanjung Aru, 20, Kota Kinabalu, Sabah, 88100
Overview
About this property
Near Downbelow Adventure Centre
Located in Kota Kinabalu (Tanjung Aru), Shangri-La Tanjung Aru, Kota Kinabalu is within a 10-minute drive of Sabah State Mosque and Imago Shopping Mall. This beach resort is 3.8 mi (6.1 km) from Anjung Samudera and 4.4 mi (7 km) from Gaya Street Sunday Market.
Make yourself at home in one of the 498 individually decorated guestrooms, featuring espresso makers and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe' TATU, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kota Kinabalu? This resort has 7190 square feet (668 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
The following facilities or services will be unavailable from December 9 2025 to February 10 2027 (dates subject to change): • One of the bars/lounges • One of the dining venues • One of the swimming pools • Fitness facilities • Recreation facilities The property will be renovating from October 28 2025 to February 10 2027 (completion date subject to change). The following areas are affected: • One of the dining venues • One of the swimming pools • Bar/lounge • Fitness facilities • Lobby • Select guestrooms • Water park Guests will have access to the following alternate facilities during the renovation: • Outdoor pool • Recreational facilities Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
At a glance
Shangri-La Tanjung Aru, Kota Kinabalu is in Tanjung Aru, Kota Kinabalu, and its property type is Resort. It is one of 13 stays in Tanjung Aru that can be booked on Ondastay (English property list of Thursday, October 1, 2026). It is the only one of them with the property type Resort. By number of guest reviews, it ranks #1 of the 13 stays in Tanjung Aru. 1 other stay in Tanjung Aru is within 1 km of it in a straight line.
Booking on Ondastay
- The property takes payment on site in Malaysian Ringgit (MYR).
- The seller is ONDA Inc., and the payment is processed by Toss Payments.
- The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.
Room types
| Room | Size | Guests | Beds |
|---|---|---|---|
| Tanjung Seaview (King) | 46 m² | Sleeps 4 | 1 King Bed |
| Tanjung Sea View, Executive Suite | 105 m² | Sleeps 4 | 1 King Bed |
| Tanjung Deluxe Seaview Suite (King) | 185 m² | Sleeps 4 | 1 King Bed |
| Kinabalu Seaview (King) | 45 m² | Sleeps 4 | 1 King Bed |
| Kinabalu Mountain View (King) | 45 m² | Sleeps 4 | 1 King Bed |
| Tanjung Seaview (Twin) | 47 m² | Sleeps 4 | 2 Twin Beds |
| Kinabalu Seaview (Twin) | 45 m² | Sleeps 4 | 2 Twin Beds |
| Kinabalu Mountain View (Twin) | 45 m² | Sleeps 4 | 2 Twin Beds |
| Horizon Club Seaview (King) | 47 m² | Sleeps 4 | 1 King Bed |
| Horizon Club Seaview (Twin) | 47 m² | Sleeps 4 | 2 Twin Beds |
| Kinabalu Deluxe Seaview Suite (King) | 123 m² | Sleeps 4 | 1 King Bed |
| Family Suite (Kinabalu Jungle Themed) | 66 m² | Sleeps 4 | 1 King Bed |
| Family Room, 1 King Bed, Pool View (Tanjung) | 47 m² | Sleeps 4 | 1 King Bed |
| Tanjung Sea View, Standard Room, 1 King Bed, Terrace | 47 m² | Sleeps 4 | 1 King Bed |
| Horizon Club, Club Twin Room, Terrace, Sea View | 47 m² | Sleeps 4 | 2 Twin Beds |
| Horizon Club, Room, 1 King Bed, Terrace, Sea View | 47 m² | Sleeps 4 | 1 King Bed |
| Tanjung Sea View, Standard Twin Room, Terrace | 47 m² | Sleeps 4 | 2 Twin Beds |
| Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu) | 45 m² | Sleeps 4 | 1 King Bed |
| Family Room, 1 King Bed with Sofa bed (Clown Fish Themed) | 45 m² | Sleeps 5 | 1 King Bed and 1 Twin Sofa Bed |
| Standard Twin Room, Pool View (Tanjung) | 47 m² | Sleeps 4 | 2 Twin Beds |
| Twin Room, Terrace, Sea View (Kinabalu) | 44 m² | Sleeps 4 | 2 Twin Beds |
| Family Double Room, 1 King Bed, Terrace (Questers Tanjung) | 53 m² | Sleeps 4 | 1 King Bed |
| Family Twin Room, Terrace (Questers Tanjung) | 53 m² | Sleeps 3 | 2 Twin Beds |
Amenities
- Babysitting or childcare
- Elevator
- Fitness facilities
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference space
- Golfing nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Laundry facilities
- Arcade/game room
- Garden
- Personal motorized watercraft on site
- Health club
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Picnic area
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Limo or town car service available
- On private beach
- Full-service spa
- Marina on site
- Spa treatment room(s)
- Meeting rooms
- Steam room
- Wedding services
- Express check-in
- Designated smoking areas
- Pool umbrellas
- Airport transportation
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Braille or raised signage
- Number of restaurants· 3
- Conference space size (feet)· 7190
- Conference space size (meters)· 668
- Number of meeting rooms· 3
- Tennis on site
- Waterslide
- Number of outdoor pools· 2
- Outdoor tennis courts· 3
- Snack bar/deli
- Fitness classes on site
- Fishing on site
- Miniature golf on site
- Kayaking on site
- Mountain biking on site
- Parasailing on site
- Playground on site
- Rowing or canoeing on site
- Sailing on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Water skiing on site
- Yoga classes/instruction on site
- Free self parking
- Valet parking (surcharge)
- Number of bars/lounges· 2
- Luggage storage
- Free water park access
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Boat tours on site
- Terrace
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Parking onsite
- Table tennis
- Water dispenser
- Evening entertainment
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Reception hall
- Dock
- Uncovered parking
- Covered parking
- Uncovered parking
- Walkway to water
- Boat on site
- Boat and paddles on site
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Sign language-capable staff
- Handrails in stairways
- Wheelchairs available on site
- Lifeguard on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Paddleboard on site
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Guest education on local ecosystems and culture
- Locally-sourced food on site (80% or more)
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- No single-use plastic water bottles
- Water-efficient toilets only
- Water dispenser use by guests actively encouraged
- Number of accessible parking spaces· 2
- Thin carpet in public areas
- Tile flooring in public areas
- Hardwood flooring in public areas
- Cobblestone flooring in public areas
- Front entrance ramp
- Registration desk height (inches)· 30
- Registration desk height (centimeters)· 76
- Elevator door width (inches)· 43
- Elevator door width (centimeters)· 109
- Stairwell handrail height (inches)· 34
- Stairwell handrail height (centimeters)· 86
- Pickleball court on site
- Outdoor pickleball courts· 2
- Children eat free breakfast· 6
Location
© OpenStreetMap
Good to know
- Check-in
- 3:00 PM – midnightMinimum check-in age 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Shangri-La mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. - Check-out
- 12:00 PM
- Optional extras
- Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
- Covered valet parking fee: MYR 20 per day
- Rollaway bed fee: MYR 212.0 per night
- Know before you go
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Accepted at the property
- American Express · JCB International · Mastercard · Visa · Cash not accepted · UnionPay · Debit cards not accepted
- Languages spoken
- Korean · Malay · Japanese · English · Chinese (Mandarin)
- Pets
- Pets not allowed · Service animals not allowed









