Shangri-La Golden Sands, Penang

Near Eden Parade Shopping Centre

When you stay at Shangri-La Golden Sands, Penang in George Town, you'll be by the ocean and 4.2 mi (6.8 km) from Tropical Spice Garden. This family-friendly resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.

Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Practice your swing on the golf course or dip into one of the 2 outdoor pools. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free self parking is available onsite.

Shangri-La Golden Sands, Penang is in Batu Ferringhi, George Town, and its property type is Resort. It is one of 40 stays in Batu Ferringhi that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 4 of them have the property type Resort. By number of guest reviews, it ranks #2 of the 40 stays in Batu Ferringhi. 23 other stays in Batu Ferringhi are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Malaysian Ringgit (MYR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Hair salon
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Arcade/game room
• Garden
• Library
• Health club
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Picnic area
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Limo or town car service available
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Grocery/convenience store
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Wheelchair accessible parking
• Number of restaurants· 1
• Number of meeting rooms· 5
• Golf course on site
• Tennis on site
• Waterslide
• Number of outdoor pools· 2
• Designated smoking areas (fines apply)
• Conference center
• Outdoor tennis courts· 2
• Snack bar/deli
• Access to nearby outdoor pool
• Ecotours on site
• Miniature golf on site
• Golf lessons on site
• Playground on site
• Tennis lessons on site
• Free self parking
• Computer station
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Luggage storage
• Free water park access
• Pool sun loungers
• Free parking nearby
• Boat tours nearby
• Babysitting or childcare (surcharge)
• Children's club (free)
• Supervised childcare/activities (free)
• Ballroom
• Banquet hall
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible path to elevator
• Wheelchair-accessible pool
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Lifeguard on site
• Number of accessible parking spaces· 2
• Elevator door width (inches)· 71
• Elevator door width (centimeters)· 180

Check-in

3:00 PM – 11:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• The listed child breakfast fee applies to guests age 11 and younger.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

• Fee for continental breakfast: approximately MYR 84 per person
• Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Malay · Japanese · English · Chinese (Mandarin) · Indonesian

Pets

Pets not allowed · Service animals not allowed