Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Near Shikotsuko Onsen

With a stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan in Chitose, you'll be 25.9 mi (41.7 km) from Daiwa House Premist Dome and 26.4 mi (42.4 km) from Odori Park. This ryokan is 26.9 mi (43.2 km) from Former Hokkaido Government Office Building and 26.9 mi (43.4 km) from Sapporo Clock Tower.

Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have bidets and slippers. Conveniences include safes and a turndown service, and housekeeping is provided once per stay.

Be sure to enjoy recreational amenities including hot springs and karaoke. Additional features at this ryokan include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite for lunch at Komakusa, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is in Chitose, and its property type is Ryokan. It is one of 45 stays in Chitose that can be booked on Ondastay (English property list of Thursday, October 1, 2026). It is the only one of them with the property type Ryokan. By number of guest reviews, it ranks #15 of the 45 stays in Chitose.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Concierge services
• Shopping on site
• Breakfast available (surcharge)
• Arcade/game room
• Garden
• Safe-deposit box at front desk
• 24-hour front desk
• Meeting rooms
• Designated smoking areas
• Free WiFi
• Number of restaurants· 1
• Snack bar/deli
• Terrace
• Hot springs on site
• Karaoke
• Banquet hall
• Kaiseki meal
• Fishing nearby
• At least 80% of all lighting comes from LEDs

Check-in

3:00 PM – 7:30 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the public bathing facility
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers pickup service from Shikotsukohan Bus Terminal only.

Check-out

10:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

• Fee for buffet breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions