Ritz Residence - A Member of The Luxury Hotel Group

Near Downbelow Adventure Centre

With a stay at Ritz Residence - A Member of The Luxury Hotel Group, you'll be centrally located in Kota Kinabalu, steps from Imago Shopping Mall and 6 minutes by foot from Kota Kinabalu Esplanade. This family-friendly hotel is 0.6 mi (0.9 km) from Gleneagles Hospital and 1.2 mi (1.9 km) from Plaza Wawasan.

Make yourself at home in one of the 24 air-conditioned rooms featuring free minibar items. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a waterslide, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at KFC, one of the hotel's many dining establishments, which include 20 restaurants and 20 coffee shops/cafes. Relax with a refreshing drink at one of the 3 bars/lounges.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Ritz Residence - A Member of The Luxury Hotel Group is in Downtown Kota Kinabalu, Kota Kinabalu, and its property type is Hotel. It is one of 147 stays in Downtown Kota Kinabalu that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 85 of them have the property type Hotel. By number of guest reviews, it ranks #59 of the 147 stays in Downtown Kota Kinabalu. 50 other stays in Downtown Kota Kinabalu are within 1 km of it in a straight line.

• The property takes payment on site in Malaysian Ringgit (MYR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Fitness facilities
• Hair salon
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Coffee/tea in common areas
• Laundry facilities
• Garden
• Spa services on site
• Multilingual staff
• Picnic area
• Express check-out
• Dry cleaning/laundry service
• Full-service spa
• Sauna
• Smoke-free property
• Grocery/convenience store
• Free WiFi
• Number of restaurants· 20
• 24-hour business center
• Waterslide
• Number of outdoor pools· 2
• Snack bar/deli
• Playground on site
• Free self parking
• Number of bars/lounges· 3
• Number of coffee shops/cafes· 20
• Luggage storage
• Terrace
• 24-hour pool access
• Lockers available
• Designer stores on site
• Shopping mall on site
• Vending machine
• Covered parking
• Secured parking
• Outdoor entertainment area
• Outdoor furniture
• Walkway to water
• Health or beauty spa nearby
• Lifeguard on site
• Change of towels (on request)
• Change of bed sheets (on request)

Check-in

2:00 PM – anytimeMinimum check-in age 15

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Late check-out fee: MYR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• 24-hour pool access
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Accepted at the property

Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Chinese (Cantonese) · Malay · English · Chinese (Mandarin)

Pets

Pets not allowed