Platinum Hotel Tunjungan Surabaya

Near Tunjungan Plaza

With a stay at Platinum Hotel Tunjungan Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.

Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

• Babysitting or childcare
• Elevator
• Fitness facilities
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Breakfast available (surcharge)
• Laundry facilities
• Safe-deposit box at front desk
• Spa services on site
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Sauna
• Designated smoking areas
• Airport transportation
• Free WiFi
• Wheelchair accessible parking
• Number of restaurants· 1
• Conference space size (feet)· 6954
• Conference space size (meters)· 646
• Number of meeting rooms· 18
• Number of outdoor pools· 2
• Number of hot tubs· 4
• Snack bar/deli
• Bicycle rentals on site
• Free self parking
• Free valet parking
• Number of bars/lounges· 1
• Luggage storage
• Terrace
• Babysitting or childcare (free)
• Parking onsite
• Proposal/romance packages available
• Banquet hall
• Living plant wall
• Outdoor entertainment area
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Secured bicycle storage
• Bicycle parking available
• Change of towels (on request)
• Change of bed sheets (on request)
• Organic food
• Double-glazing on all windows
• Comprehensive food waste policy
• Water-efficient showers only
• Accessible airport shuttle

© OpenStreetMap

Nearest airport

SUB

Check-in

2:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
• Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
• Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Accepted at the property

American Express · JCB International · Mastercard · Visa · Cash not accepted · Debit cards

Languages spoken

English · Indonesian

Pets

Pets not allowed · Service animals not allowed