Phoenix Palace Hotel Hanoi

Near Hoan Kiem Lake

With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 0.7 mi (1.1 km) from Dong Xuan Market.

Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

• Elevator
• ATM/banking
• Concierge services
• Breakfast available (surcharge)
• Laundry facilities
• Safe-deposit box at front desk
• 24-hour front desk
• Business center
• Dry cleaning/laundry service
• Smoke-free property
• Tours/ticket assistance
• Free WiFi
• Number of restaurants· 1
• Bicycle rentals on site
• Free self parking
• Computer station
• Luggage storage
• Terrace
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk

Check-in

2:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately VND 100000 for adults and VND 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Vietnamese · English · Chinese (Mandarin) · French

Pets

Pets not allowed · Service animals not allowed