Phoenix Chalets

Near Happo-one Adam Gondola

With a stay at Phoenix Chalets in Hakuba (Hokujo), you'll be within a 5-minute drive of Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort. This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.

At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

• Concierge services
• Hiking/biking trails nearby
• Ski storage
• Breakfast available (surcharge)
• Laundry facilities
• Safe-deposit box at front desk
• Multilingual staff
• Front desk (limited hours)
• Snowmobiling nearby
• Snowshoeing nearby
• Smoke-free property
• Snowboarding nearby
• Ski lessons available nearby
• Ski equipment rental shops nearby
• Tours/ticket assistance
• Free WiFi
• Free train station pickup
• Number of restaurants· 1
• Parking (limited spaces)
• Free self parking
• Number of bars/lounges· 1
• Luggage storage
• Free ski shuttle
• Terrace
• Fishing nearby
• Handrails in stairways
• Food and water bowls
• Upper floors accessible by stairs only

Check-in

4:00 PM – 6:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-out

10:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

• Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
• Pet fee: JPY 25000 per pet, per stay
• Service animals are exempt from fees
• Crib (infant bed) fee: JPY 4500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Accepted at the property

American Express · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets allowed · Pet max weight (per pet) in kg is 15 · Pet max weight (per pet) in lb is 33 · Only dogs are allowed · Maximum number of pets per room 1 · Service animals are allowed · Service animals are exempt from fees/restrictions