Pan Pacific Hanoi

Near Tran Quoc Pagoda

A stay at Pan Pacific Hanoi places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This family-friendly hotel is 1.2 mi (1.9 km) from Dong Xuan Market and 1.4 mi (2.2 km) from Quan Chuong Gate.

Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

• Elevator
• Fitness facilities
• Wheelchair accessible
• Hair salon
• ATM/banking
• Concierge services
• Shopping on site
• Airport transportation (surcharge)
• Conference space
• Barbecue grill(s)
• Breakfast available (surcharge)
• Laundry facilities
• Library
• Safe-deposit box at front desk
• Spa services on site
• Free newspapers in lobby
• 24-hour front desk
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Number of restaurants· 2
• Conference space size (feet)· 13143
• Conference space size (meters)· 1221
• Number of meeting rooms· 6
• Number of indoor pools· 1
• Conference center
• Snack bar/deli
• Free self parking
• Free valet parking
• Rooftop terrace
• Number of bars/lounges· 2
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• 24-hour fitness facilities
• Terrace
• Babysitting or childcare (surcharge)
• Supervised childcare/activities (surcharge)
• Ballroom
• Banquet hall
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• No single-use plastic straws
• Biodegradable/compostable straws
• Water-efficient toilets only
• Accessible airport shuttle
• Elevator door width (inches)· 39
• Elevator door width (centimeters)· 100

© OpenStreetMap

Nearest airport

HAN

Check-in

2:00 PM

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children
• Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 1450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

German · Vietnamese · Russian · Korean · Malay · Japanese · English · Chinese (Mandarin) · French

Pets

Pets not allowed