Palm Park Hotel Surabaya

Near Tunjungan Plaza

With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.2 km) from Surabaya Plaza Shopping Mall and 3 mi (4.8 km) from Ampel Mosque.

Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.

Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.

• Elevator
• Concierge services
• Coffee/tea in common areas
• Breakfast available (surcharge)
• Laundry facilities
• Arcade/game room
• Safe-deposit box at front desk
• 24-hour front desk
• Designated smoking areas
• Free WiFi
• Number of restaurants· 1
• Number of meeting rooms· 9
• Snack bar/deli
• Self parking (surcharge)
• Luggage storage
• Shopping mall on site
• Art gallery on site
• Ballroom
• Banquet hall
• Vending machine
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible registration desk

Check-in

2:00 PM – 10:00 PMMinimum check-in age 17

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
• Self parking fee: IDR 6000 per day
• Early check-in fee: IDR 250000 (subject to availability)
• Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
• Late check-out fee: IDR 250000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• No pets and no service animals are allowed at this property.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Accepted at the property

Mastercard · Visa · Cash · Debit cards

Languages spoken

English · Indonesian

Pets

Pets not allowed · Service animals not allowed