OTARU RETREAT KURAMURE by Onko Chishin

Near Asarigawa Hot Spring

With a stay at OTARU RETREAT KURAMURE by Onko Chishin in Otaru, you'll be in the historical district, within a 15-minute walk of Asari River Onsen Ski Area and Ski Village Asari. This luxury ryokan is 5.3 mi (8.6 km) from Otaru Canal and 5.4 mi (8.6 km) from Otaru Art Village.

Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities including a nightclub and a sauna. Additional amenities at this ryokan include complimentary wireless internet access and concierge services. Guests can get around on the complimentary shuttle, which operates within 12 kilometers.

Stop by the ryokan's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 9:30 AM for a fee. Children aged 6 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.

OTARU RETREAT KURAMURE by Onko Chishin is in Otaru, and its property type is Ryokan. It is one of 109 stays in Otaru that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 3 of them have the property type Ryokan. By number of guest reviews, it ranks #14 of the 109 stays in Otaru. 5 other stays in Otaru are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Concierge services
• Downhill skiing nearby
• Breakfast available (surcharge)
• Library
• Nightclub
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Front desk (limited hours)
• Porter/bellhop
• Snowmobiling nearby
• Snowshoeing nearby
• Sauna
• Smoke-free property
• Snowboarding nearby
• Free WiFi
• Free wired internet
• Free train station pickup
• Free area shuttle
• Number of restaurants· 1
• Free ferry terminal shuttle
• Free self parking
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Sledding nearby
• Terrace
• Free train station drop-off
• Books
• Couples/private dining
• Uncovered parking
• Free bus station shuttle
• Kaiseki meal
• Accessible train station shuttle
• Children eat free breakfast· 6

Check-in

3:00 PM – 7:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the ferry terminal, train station, and bus station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance.

Check-out

11:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

• Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Japanese · Chinese (Mandarin)

Pets

Pets not allowed