Oriental Suites Hotel & Spa

Near Hoan Kiem Lake

A stay at Oriental Suites Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.3 mi (0.5 km) from Dong Xuan Market and 0.4 mi (0.7 km) from Quan Chuong Gate.

Make yourself at home in one of the 40 air-conditioned rooms featuring fireplaces and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and minibars.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Stop by Romance for lunch, dinner, or brunch, where this restaurant specializes in Vietnamese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

• Elevator
• Concierge services
• Airport transportation (surcharge)
• Bicycle rentals nearby
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Free newspapers in lobby
• 24-hour front desk
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Smoke-free property
• Ecotours nearby
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Area shuttle (surcharge)
• Number of restaurants· 1
• Snack bar/deli
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Housekeeping on request
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Wheelchairs available on site
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Locally-owned & organized tours & activities
• Locally-sourced food on site (80% or more)
• Vegan menu options available
• Vegetarian menu options available

Check-in

2:00 PM – midnightMinimum check-in age 17

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Early check-in is available for groups that reserve 5 rooms or more.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for cooked-to-order breakfast: approximately USD 10 per person
• Airport shuttle fee: USD 19 per room (one way)
• Rollaway bed fee: USD 30.0 per night
• Bed sheets fee: USD 30 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Vietnamese · English

Pets

Pets not allowed · Service animals not allowed