Oakwood Hotel & Residence Surabaya

Near Galaxy Mall

With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 9 mi (14.5 km) from Pakuwon Mall and 1 mi (1.6 km) from Sepuluh November Institute of Technology.

Make yourself at home in one of the 144 air-conditioned rooms featuring tablet computers and Smart televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Spice, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Oakwood Hotel & Residence Surabaya is in Surabaya, and its property type is Hotel. It is one of 877 stays in Surabaya that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 324 of them have the property type Hotel. By number of guest reviews, it ranks #40 of the 877 stays in Surabaya. 8 other stays in Surabaya are within 1 km of it in a straight line.

• The property takes payment on site in Indonesian Rupiah (IDR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Hair salon
• Concierge services
• Airport transportation (surcharge)
• Coffee/tea in common areas
• Laundry facilities
• Television in common areas
• Safe-deposit box at front desk
• Free newspapers in lobby
• 24-hour front desk
• Porter/bellhop
• Dry cleaning/laundry service
• Wedding services
• Designated smoking areas
• Grocery/convenience store
• Free WiFi
• Number of restaurants· 1
• Number of meeting rooms· 4
• Number of indoor pools· 1
• Snack bar/deli
• Parking (limited spaces)
• Free self parking
• Computer station
• Number of bars/lounges· 1
• Luggage storage
• Pool sun loungers
• Proposal/romance packages available
• Ballroom
• Banquet hall
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible registration desk
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Well-lit path to entrance

Check-in

2:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Check-out

12:00 PM

Optional extras

• Airport shuttle fee: IDR 500000 per vehicle (one-way)
• Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)
• Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 6 AM to 9 PM.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Accepted at the property

American Express · Diners Club · Mastercard · Visa · Cash · Debit cards

Languages spoken

Malay · Japanese · English · Indonesian

Pets

Pets not allowed · Service animals not allowed