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Supplier's own class: 4 starsBusiness propertyEco-certified propertyAccor

Novotel Pekanbaru

Jalan Riau No 59, Pekanbaru, Riau, 28154

More stays in Pekanbaru

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

Near Ciputra Seraya Mall

With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This hotel is 0.9 mi (1.5 km) from Senapelan Tunjuk Ajar Integritas Park and 2 mi (3.3 km) from Pekan Baru Mall.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

For lunch or dinner, stop by Food Exchange, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Amenities

  • Elevator
  • Fitness facilities
  • Concierge services
  • Airport transportation (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Free WiFi
  • Free wired internet
  • Area shuttle (surcharge)
  • Number of restaurants· 1
  • Conference space size (feet)· 10549
  • Conference space size (meters)· 980
  • Number of outdoor pools· 1
  • Free self parking
  • Number of bars/lounges· 1
  • Number of poolside bars· 1
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • Terrace
  • Housekeeping on request
  • Vegetable garden
  • Banquet hall
  • Recycling
  • Grey water recycling system
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Vegetarian breakfast available
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Comprehensive food waste policy
  • Vegan menu options available
  • Vegetarian menu options available
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Location

Nearest airport
PKU

Good to know

Check-in
2:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-out
12:00 PM
Optional extras
  • Fee for buffet breakfast: approximately IDR 108900 per person
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
Accepted at the property
American Express · Mastercard · Visa · Cash · Debit cards
Languages spoken
English · Indonesian
Pets
Pets not allowed