Novotel Palembang Hotel & Residence

Near Palembang Trade Center Mall

In the heart of Palembang, Novotel Palembang Hotel & Residence is within a 5-minute drive of Palembang Golf Club and Palembang Trade Center Mall. This golf hotel is 3.9 mi (6.3 km) from Museum Balaputra Dewa and 4.2 mi (6.7 km) from Kemaro Island.

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a nightclub, and a health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Palembang? This hotel has 15608 square feet (1450 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Novotel Palembang Hotel & Residence is in Palembang, and its property type is Hotel. It is one of 155 stays in Palembang that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 135 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 155 stays in Palembang. 12 other stays in Palembang are within 1 km of it in a straight line.

• The property takes payment on site in Indonesian Rupiah (IDR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Wheelchair accessible
• ATM/banking
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Golfing nearby
• Barbecue grill(s)
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Garden
• Health club
• Nightclub
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Full-service spa
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Free WiFi
• Number of restaurants· 2
• Conference space size (feet)· 15608
• Conference space size (meters)· 1450
• Number of meeting rooms· 13
• Number of outdoor pools· 2
• Snack bar/deli
• Free self parking
• Valet parking (surcharge)
• Computer station
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Terrace
• Housekeeping on request
• Couples/private dining
• Shopping mall on site
• Proposal/romance packages available
• Ballroom
• Reception hall
• Recycling
• Health or beauty spa nearby
• Change of towels (on request)
• Change of bed sheets (on request)
• Organic food
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

© OpenStreetMap

Nearest airport

PLM

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 220000 for adults and IDR 110000 for children
• Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
• Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 6:00 AM to 8:00 PM.
• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Accepted at the property

American Express · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

English · Indonesian

Pets

Pets not allowed