Novotel Ha Long Bay,

Near Sun Square

Located in Bai Chay, Novotel Ha Long Bay, is by the sea, within a 15-minute walk of Bai Chay Beach and Dragon Park. This luxury hotel is 0.9 mi (1.5 km) from Typhoon Water Park and 1.4 mi (2.2 km) from Ha Long International Cruise Port.

Make yourself at home in one of the 225 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at Square restaurant, a poolside restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bai Chay? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Fitness facilities
• Wheelchair accessible
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Airport transportation (surcharge)
• Conference space
• Barbecue grill(s)
• Coffee/tea in common areas
• Kayaking nearby
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Swimming pool
• Smoke-free property
• Wedding services
• Pool umbrellas
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible parking
• Number of restaurants· 1
• Conference space size (feet)· 4090
• Conference space size (meters)· 380
• Number of meeting rooms· 7
• Number of outdoor pools· 1
• Snack bar/deli
• Free self parking
• Computer station
• Number of bars/lounges· 2
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• Boat tours nearby
• Terrace
• Electric car charging station
• Water dispenser
• Housekeeping on request
• Banquet hall
• Recycling
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Organic food
• Locally-owned & organized tours & activities
• Showcase for local artists
• Guest education on local ecosystems and culture
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

Check-in

2:00 PM – anytimeMinimum check-in age 15

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately VND 425000 per person
• Airport shuttle fee: VND 1190000 per vehicle (one-way)
• Rollaway bed fee: VND 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 6:00 AM to 10:00 PM.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Vietnamese · Korean · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals not allowed