Novotel Bangkok Sukhumvit 20

Near EmSphere Shopping Center

You'll be centrally located in Bangkok with a stay at Novotel Bangkok Sukhumvit 20, within a 15-minute walk of Terminal 21 Shopping Mall and EmQuartier. This family-friendly hotel is 0.6 mi (1 km) from Embassy of India and 1.7 mi (2.7 km) from Bumrungrad Hospital.

Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 800 meters.

Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bangkok? This hotel has 6889 square feet (640 square meters) of space consisting of conference space and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Novotel Bangkok Sukhumvit 20 is in Phrom Phong, Bangkok, and its property type is Hotel. It is one of 203 stays in Phrom Phong that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 141 of them have the property type Hotel. By number of guest reviews, it ranks #37 of the 203 stays in Phrom Phong. 149 other stays in Phrom Phong are within 1 km of it in a straight line.

• The property takes payment on site in Thai Baht (THB).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Breakfast available (surcharge)
• Laundry facilities
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Porter/bellhop
• Express check-out
• Dry cleaning/laundry service
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Free WiFi
• Wheelchair accessible parking
• Assistive listening devices available
• Braille or raised signage
• Free area shuttle
• Number of restaurants· 2
• Conference space size (feet)· 6889
• Conference space size (meters)· 640
• Number of meeting rooms· 14
• Number of outdoor pools· 1
• Designated smoking areas (fines apply)
• Snack bar/deli
• Free self parking
• Free valet parking
• Rooftop terrace
• Number of bars/lounges· 3
• Number of poolside bars· 1
• Luggage storage
• Pool sun loungers
• 24-hour fitness facilities
• Terrace
• Babysitting or childcare (surcharge)
• Children's club (free)
• Housekeeping on request
• Ballroom
• Banquet hall
• Covered parking
• Secured parking
• Covered parking
• Secured parking
• Outdoor furniture
• Children's games
• Children's toys
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Visual alarms in hallways
• Handrails in stairways
• Wheelchairs available on site
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Organic food
• Guest education on local ecosystems and culture
• Double-glazing on all windows
• Locally-sourced food on site (80% or more)
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Comprehensive recycling policy
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only
• Accessible airport shuttle
• Registration desk height (inches)· 30
• Registration desk height (centimeters)· 76

© OpenStreetMap

Nearest airport

BKK

Check-in

2:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately THB 680 for adults and THB 265 for children
• Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted

Languages spoken

German · Thai · Korean · Japanese · English · Chinese (Mandarin) · Indonesian

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions