Moon West Lake Residence

Near West Lake

When you stay at Moon West Lake Residence in Hanoi, you'll be connected to the convention center, a 1-minute drive from West Lake and 7 minutes from Hoan Kiem Lake. This hotel is 3.8 mi (6.2 km) from Hanoi Old Town Night Market and 2.8 mi (4.5 km) from Ho Chi Minh Mausoleum.

Make yourself at home in one of the 33 air-conditioned rooms featuring fireplaces. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include minibars and complimentary bottled water, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

• Elevator
• ATM/banking
• Airport transportation (surcharge)
• Laundry facilities
• Safe-deposit box at front desk
• 24-hour front desk
• Designated smoking areas
• Tours/ticket assistance
• Free WiFi
• Designated smoking areas (fines apply)
• Self parking (surcharge)
• Luggage storage
• Lockers available
• Vending machine
• Elevator door width (inches)· 22
• Elevator door width (centimeters)· 56

Check-in

2:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
• Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
• Self parking fee: VND 300000 per day
• Early check-in fee: VND 80000 (subject to availability)
• Late check-out fee: VND 80000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• No pets and no service animals are allowed at this property.

Accepted at the property

Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Vietnamese · English

Pets

Pets not allowed · Service animals not allowed