Mercure Serpong Alam Sutera

Near Living World

Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 4 mi (6.4 km) from Ocean Park and 4.6 mi (7.3 km) from Scientia Square Park.

Make yourself at home in one of the 171 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in South Tangerang? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Golfing nearby
• Barbecue grill(s)
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Children's pool
• Safe-deposit box at front desk
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Smoke-free property
• Wedding services
• Free WiFi
• Area shuttle (surcharge)
• Number of restaurants· 1
• 24-hour business center
• Conference space size (feet)· 5920
• Conference space size (meters)· 550
• Number of meeting rooms· 5
• Number of outdoor pools· 1
• Free shopping center shuttle
• Snack bar/deli
• Free bicycles on site
• Free self parking
• Computer station
• Number of bars/lounges· 2
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• Terrace
• Games
• Water dispenser
• Housekeeping on request
• Vegetable garden
• Banquet hall
• Recycling
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchairs available on site
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Organic food
• Locally-owned & organized tours & activities
• Showcase for local artists
• Guest education on local ecosystems and culture
• Double-glazing on all windows
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

© OpenStreetMap

Nearest airport

CGK

Check-in

2:00 PM – 4:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children
• Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Accepted at the property

American Express · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

English · Indonesian

Pets

Pets not allowed · Service animals not allowed