Mercure Pontianak City Center

Near Ayani Mega Mall

With a stay at Mercure Pontianak City Center, you'll be centrally located in Pontianak, just a 3-minute walk from Ayani Mega Mall and 7 minutes by foot from Taman Arboretum Sylva Untan. This hotel is 0.5 mi (0.7 km) from Museum Provinsi Kalimantan Barat and 1.1 mi (1.8 km) from Masjid Raya Mujahidin Pontianak (Landmark Grounds Only).

Make yourself at home in one of the 265 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Ebony, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 5:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Mercure Pontianak City Center is in Pontianak, and its property type is Hotel. It is one of 23 stays in Pontianak that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 17 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 23 stays in Pontianak. 3 other stays in Pontianak are within 1 km of it in a straight line.

• The property takes payment on site in Indonesian Rupiah (IDR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Airport transportation (surcharge)
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Health club
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Sauna
• Smoke-free property
• Express check-in
• Free WiFi
• Number of restaurants· 1
• 24-hour business center
• Number of meeting rooms· 1
• Number of outdoor pools· 1
• Number of hot tubs· 1
• Bicycle rentals on site
• Playground on site
• Free self parking
• Computer station
• Number of bars/lounges· 1
• Luggage storage
• Terrace
• Water dispenser
• Housekeeping on request
• Vegetable garden
• Banquet hall
• Recycling
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Organic food
• Locally-owned & organized tours & activities
• Showcase for local artists
• Guest education on local ecosystems and culture
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only
• Children eat free breakfast· 5

© OpenStreetMap

Nearest airport

PNK

Check-in

2:00 PM – 1:00 AMMinimum check-in age 21

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 120000 per person
• Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
• Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• No pets and no service animals are allowed at this property.

Accepted at the property

Mastercard · Visa · Cash · Debit cards

Languages spoken

English · Indonesian

Pets

Pets not allowed · Service animals not allowed