Mercure Nagano Matsushiro Resort & Spa

With a stay at Mercure Nagano Matsushiro Resort & Spa in Nagano (Matsushiro), you'll be within a 5-minute drive of Matsushiro Castle and Former Matsushiro Literary and Military School. This spa hotel is 3 mi (4.8 km) from Nagano Olympic Stadium and 5.6 mi (9.1 km) from Nagano Prefectural Museum of History.

Make yourself at home in one of the 345 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.

At Mercure Nagano Matsushiro Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Mercure Nagano Matsushiro Resort & Spa is in Nagano, and its property type is Hotel. It is one of 47 stays in Nagano that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 29 of them have the property type Hotel. By number of guest reviews, it ranks #6 of the 47 stays in Nagano.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Breakfast available (surcharge)
• Laundry facilities
• Safe-deposit box at front desk
• 24-hour front desk
• Dry cleaning/laundry service
• Full-service spa
• Sauna
• Designated smoking areas
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Number of restaurants· 1
• Designated smoking areas (fines apply)
• Free self parking
• Luggage storage
• Hot springs on site
• Electric car charging station
• Banquet hall
• Vending machine
• Uncovered parking
• Fishing nearby
• Canoeing nearby

© OpenStreetMap

Nearest airport

NGO

Check-in

3:00 PM – 1:00 AM

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Additional fees may apply to children for items such as extra bedding and meals.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-out

11:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

• Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions