Melia Hanoi

Near Hoan Kiem Lake

With a stay at Melia Hanoi, you'll be centrally located in Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This luxury hotel is 0.8 mi (1.3 km) from Hanoi Opera House and 1.2 mi (1.9 km) from Hanoi Old Town Night Market.

Make yourself at home in one of the 306 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).

Grab a bite at Mosaico, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

• Elevator
• Hair salon
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Airport transportation (surcharge)
• Coffee/tea in common areas
• Internet access in public areas - surcharge
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Health club
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Limo or town car service available
• Full-service spa
• Meeting rooms
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Airport transportation
• Tours/ticket assistance
• Free WiFi
• Number of restaurants· 2
• Number of meeting rooms· 12
• Number of outdoor pools· 1
• Number of hot tubs· 1
• Casino shuttle (surcharge)
• Designated smoking areas (fines apply)
• Conference center
• Snack bar/deli
• Computer station
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• 24-hour fitness facilities
• Terrace
• Babysitting or childcare (surcharge)
• Couples/private dining
• Proposal/romance packages available
• Ballroom
• Banquet hall
• Reception hall
• Recycling
• Reusable coffee/tea filters
• Bus station shuttle (surcharge)
• Outdoor furniture
• Casino nearby
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible on-site restaurant
• Bicycle parking available
• Stroller
• Tile flooring in public areas
• Elevator door width (inches)· 394
• Elevator door width (centimeters)· 1000

© OpenStreetMap

Nearest airport

HAN

Check-in

2:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: VND 1000000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

• Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
• Airport shuttle fee: VND 1990000 per vehicle (one-way, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Vietnamese · English · Spanish

Pets

Pets not allowed · Service animals not allowed