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Supplier's own class: 4 stars

Matsuzakaya Honten

57 Ashinoyu, Hakone, Kanagawa, 250-0523

More stays in Hakone

Rooms and rates

Overview

About this property

With a stay at Matsuzakaya Honten in Hakone (Ashinoyu), you'll be within a 5-minute drive of Lake Ashi and Hakone Shrine. This ryokan is 6.6 mi (10.5 km) from Hakone Hot Springs and 2.7 mi (4.4 km) from Hakone Kowakien Yunessun.

Make yourself at home in one of the 22 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and an arcade/game room. Additional amenities at this ryokan include gift shops/newsstands and a fireplace in the lobby.

At Matsuzakaya Honten, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

At a glance

Matsuzakaya Honten is in Hakone, and its property type is Ryokan. It is one of 265 stays in Hakone that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 79 of them have the property type Ryokan. By number of guest reviews, it ranks #66 of the 265 stays in Hakone. 2 other stays in Hakone are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

RoomSizeGuestsBeds
Basic Twin Room, Bathtub55.3 m²Sleeps 22 Twin Beds
Luxury Room with Tatami Area and Open-Air Bath75 m²Sleeps 22 Twin Beds
Premium Room with Tatami Area and Open-Air Bath A48.7 m²Sleeps 22 Twin Beds
Standard Room with Tatami Area A59 m²Sleeps 22 Twin Beds
Premium Room with Tatami Area and Open-Air Bath B57.3 m²Sleeps 42 Twin Beds and 2 Twin Futons
Superior Twin Room, Bathtub67.2 m²Sleeps 22 Twin Beds
Executive Family Room with Hot Spring Open-Air Bath(Sensintei)92.4 m²Sleeps 42 Twin Beds and 2 Twin Futons
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)74.9 m²Sleeps 42 Twin Beds and 2 Twin Futons
Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking88 m²Sleeps 42 Twin Futons or 2 Large Twin Beds
Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking88 m²Sleeps 42 Twin Futons or 2 Large Twin Beds and 2 Twin Futons
Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking75 m²Sleeps 22 Twin Futons or 2 Large Twin Beds
Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking89 m²Sleeps 42 Twin Futons or 2 Large Twin Beds
Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking74 m²Sleeps 21 King Bed
Standard Twin Room with Shower (Kakumeikan), Non Smoking43 m²Sleeps 22 Twin Beds

Amenities

  • Gift shops or newsstand
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Arcade/game room
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Free WiFi
  • Number of restaurants· 1
  • Free self parking
  • Luggage storage
  • Hot springs on site

Location

Good to know

Check-in
3:00 PM – 7:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Know before you go
  • Hot springs access available from 3:00 PM to 9:30 PM.
  • Guests under 12 years old are not permitted at this adults-only property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted
Languages spoken
Japanese · English
Pets
Pets not allowed