Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Near Shikotsu Visitor Center

When you stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA in Chitose, you'll be on a lake, just steps from Shikotsuko Onsen and Shikotsu Visitor Center. This luxury resort is 0.4 mi (0.7 km) from Lake Shikotsu and 3.5 mi (5.6 km) from Shikotsu-Toya National Park.

Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at AMAM Buffet Restaurant, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is in Chitose, and its property type is Resort. It is one of 45 stays in Chitose that can be booked on Ondastay (English property list of Thursday, October 1, 2026). It is the only one of them with the property type Resort. By number of guest reviews, it ranks #11 of the 45 stays in Chitose. 4 other stays in Chitose are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Free airport transportation
• Concierge services
• Gift shops or newsstand
• Bicycle rentals nearby
• Fireplace in lobby
• Coffee/tea in common areas
• Hiking/biking trails nearby
• Kayaking nearby
• Laundry facilities
• Garden
• Library
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• 24-hour front desk
• Smoke-free property
• Ecotours nearby
• Tours/ticket assistance
• Free WiFi
• Free train station pickup
• Wheelchair accessible path of travel
• Number of restaurants· 2
• Snack bar/deli
• Bicycle rentals on site
• Yoga classes/instruction on site
• Free self parking
• Free valet parking
• Computer station
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Boat tours nearby
• Terrace
• Hot springs on site
• Free train station drop-off
• Banquet hall
• Vending machine
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible on-site restaurant

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Nearest airport

CTS

Check-in

3:00 PM – 7:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Guests traveling with a service animal must contact the property prior to arrival.

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Check-out

10:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Know before you go

• Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · UnionPay · Debit cards not accepted

Languages spoken

Japanese · English · Chinese (Mandarin)

Pets

Pets not allowed