OndastayStays, booked
Supplier's own class: 4 stars

Lake Saroma Tsuruga Resort

306-1 Sakaeura, Kitami, Hokkaido, 093-0216

More stays in Kitami

Rooms and rates

Overview

About this property

Near Lake Saroma Wakka Nature Centre

With a stay at Lake Saroma Tsuruga Resort in Kitami, you'll be on the waterfront, just steps from Abashiri Quasi-National Park and a 3-minute drive from Lake Saroma Wakka Nature Centre. This resort is 9 mi (14.5 km) from Lake Notoro and 19.9 mi (32 km) from Lake Abashiri.

Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.

Don't miss out on the many recreational opportunities, including hot springs, a steam room, and bicycles to rent. This resort also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Enjoy Fusion cuisine at La mer, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Amenities

  • Elevator
  • Free airport transportation
  • Gift shops or newsstand
  • Bicycle rentals nearby
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Steam room
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants· 2
  • Bicycle rentals on site
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges· 1
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • Hot springs on site
  • Electric car charging station
  • Table tennis
  • Banquet hall
  • Vending machine
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Location

Nearest airport
MMB

Good to know

Check-in
3:00 PM – 7:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
Check-out
10:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted
Languages spoken
Japanese · English
Pets
Pets allowed · Pet max weight (per pet) in kg is 5 · Pet max weight (per pet) in lb is 11 · Only dogs are allowed · Maximum number of pets per room 1 · Service animals are allowed · Service animals are exempt from fees/restrictions