L7 West Lake Hanoi By Lotte - L7 Residences

Near West Lake

When you stay at L7 West Lake Hanoi By Lotte - L7 Residences in Hanoi, you'll be connected to a shopping center, a 1-minute drive from West Lake and 9 minutes from Hoan Kiem Lake. This luxury aparthotel is 5.5 mi (8.8 km) from Hanoi Old Town Night Market and 4.7 mi (7.6 km) from Dong Xuan Market.

Make yourself at home in one of the 192 air-conditioned rooms featuring kitchenettes with ovens and microwaves. Wired and wireless internet access is complimentary, while 65-inch Smart televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and shopping on site.

Grab a bite to eat at one of the aparthotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

L7 West Lake Hanoi By Lotte - L7 Residences is in Hanoi, and its property type is Aparthotel. It is one of 2,064 stays in Hanoi that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 298 of them have the property type Aparthotel. By number of guest reviews, it ranks #479 of the 2,064 stays in Hanoi. 35 other stays in Hanoi are within 1 km of it in a straight line.

• The property takes payment on site in Vietnamese Dong (VND).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Shopping on site
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Spa services on site
• 24-hour front desk
• Dry cleaning/laundry service
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Free WiFi
• Number of restaurants· 2
• Number of outdoor pools· 1
• Designated smoking areas (fines apply)
• Free self parking
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Lockers available
• Banquet hall
• Vending machine
• Covered parking
• Outdoor entertainment area
• Wheelchair accessible (may have limitations)
• Elevator door width (inches)· 20
• Elevator door width (centimeters)· 50

Check-in

3:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s pool will not be available on the first Monday of every month.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted

Languages spoken

Vietnamese · English

Pets

Pets not allowed · Service animals not allowed