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Supplier's own class: 4 starsBusiness propertySpa propertyMarriott

Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Kobe, Hyogo-ken, 658-0032

More stays in HigashinadaMore stays in Kobe

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Port of Kobe and Meriken Park. This spa hotel is 13.2 mi (21.2 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan.

Make yourself at home in one of the 267 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

At a glance

Kobe Bay Sheraton Hotel & Towers is in Higashinada, Kobe, and its property type is Hotel. It is one of 5 stays in Higashinada that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 5 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 5 stays in Higashinada. 1 other stay in Higashinada is within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

12 room types at Kobe Bay Sheraton Hotel & Towers
RoomSizeGuestsBeds
Twin Room, 2 Twin Beds—Sleeps 22 Twin Beds
Room—Sleeps 11 King Bed or 1 Twin Bed
Deluxe Room, 2 Twin Beds—Sleeps 22 Twin Beds
Room, 1 Double Bed, Ocean View—Sleeps 21 Double Bed
Premier Room, 1 King Bed, Ocean View—Sleeps 21 King Bed
Club Room, 1 Double Bed—Sleeps 21 Double Bed
Deluxe Room, 1 Double Bed—Sleeps 21 Double Bed
Deluxe Room, 2 Twin Beds, Mountain View—Sleeps 22 Twin Beds
Room, 2 Twin Beds, Corner—Sleeps 22 Twin Beds
Premier Twin Room, 2 Twin Beds, Ocean View—Sleeps 22 Twin Beds
Club Suite, 2 Twin Beds, Tower—Sleeps 22 Twin Beds
Deluxe Room, 2 Double Beds—Sleeps 42 Double Beds

Amenities

  • Elevator
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Meeting rooms
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired internet
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Number of restaurants· 4
  • Number of meeting rooms· 7
  • Tennis on site
  • Number of indoor pools· 1
  • Outdoor tennis courts· 2
  • Playground on site
  • Tennis lessons on site
  • Free self parking
  • Number of bars/lounges· 3
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Hot springs on site
  • Electric car charging station
  • Housekeeping on request
  • Vegetable garden
  • Ballroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Vegetarian breakfast available
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Accessible airport shuttle

Location

Nearest airport
KIX

Good to know

Check-in
3:00 PM – midnightMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-out
12:00 PM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.
We have included all charges provided to us by the property.
Optional extras
  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Airport shuttle fee per child: JPY 1100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted
Languages spoken
Japanese · English
Pets
Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions