JW Marriott Hotel Medan

In Medan (Kesawan)

A stay at JW Marriott Hotel Medan places you in the heart of Medan, within a 5-minute drive of Sun Plaza and Tjong A Fie's Mansion. This luxury hotel is 2.5 mi (4 km) from Medan Mall and 3.3 mi (5.4 km) from University of North Sumatera.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Marriott Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Airport transportation (surcharge)
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Internet access - wireless
• Full-service spa
• Internet access in public areas - high speed
• Meeting rooms
• Steam room
• Sauna
• Smoke-free property
• Wedding services
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Number of restaurants· 3
• Number of outdoor pools· 1
• Number of hot tubs· 1
• Snack bar/deli
• Free self parking
• Valet parking (surcharge)
• Computer station
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• 24-hour health club
• Housekeeping on request
• Couples/private dining
• Ballroom
• Banquet hall
• Living plant wall
• Covered parking
• Secured parking
• Covered parking
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Change of towels (on request)
• Change of bed sheets (on request)
• Stair-free path to entrance
• Vegetarian breakfast available
• Locally-sourced food on site (80% or more)
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Water-efficient showers only
• Accessible airport shuttle
• Number of accessible parking spaces· 1
• Elevator door width (inches)· 31
• Elevator door width (centimeters)· 80

Check-in

3:00 PM – midnight

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
• Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
• Covered valet parking fee: IDR 225000 per day
• Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Free in-room WiFi has a 10-device limit.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

English · Chinese (Mandarin) · Indonesian

Pets

Pets not allowed