JW Marriott Hotel Hanoi

In Hanoi (Nam Từ Liêm)

With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 6.3 mi (10.1 km) from Hoan Kiem Lake and 6.3 mi (10.1 km) from Hanoi Old Town Night Market.

Make yourself at home in one of the 450 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Enjoy French cuisine at French Grill, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Airport transportation (surcharge)
• Breakfast available (surcharge)
• Garden
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Dry cleaning/laundry service
• Limo or town car service available
• Swimming pool
• Internet access in public areas - high speed
• Spa treatment room(s)
• Steam room
• Sauna
• Smoke-free property
• Wedding services
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Braille or raised signage
• Number of restaurants· 6
• Number of meeting rooms· 17
• Number of indoor pools· 1
• Number of hot tubs· 1
• Shopping center shuttle (surcharge)
• Snack bar/deli
• Free self parking
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Number of coffee shops/cafes· 2
• Luggage storage
• 24-hour fitness facilities
• Terrace
• Water dispenser
• Housekeeping on request
• Couples/private dining
• Vegetable garden
• Proposal/romance packages available
• Ballroom
• Banquet hall
• Reception hall
• Recycling
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Visual alarms in hallways
• Change of bed sheets (on request)
• Stair-free path to entrance
• Vegetarian breakfast available
• Rooftop garden
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Comprehensive recycling policy
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• Water-efficient showers only
• Accessible airport shuttle
• Number of accessible parking spaces· 2
• Front entrance ramp
• Registration desk height (inches)· 47
• Registration desk height (centimeters)· 119
• Elevator door width (inches)· 36
• Elevator door width (centimeters)· 91

© OpenStreetMap

Nearest airport

HAN

Check-in

3:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
• Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
• Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1386000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

Vietnamese · Korean · Japanese · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals not allowed