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Supplier's own class: 3.5 starsFamily propertyNippon Hotel Group

JR-East Hotel Mets Shibuya

3-29-17 Shibuya, Shibuya-ku, Tokyo, 150-0002

More stays in ShibuyaMore stays in Tokyo

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

Near Shibuya Crossing

With a stay at JR-East Hotel Mets Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. This hotel is 3.5 mi (5.7 km) from Tokyo Imperial Palace and 4.2 mi (6.7 km) from Tokyo Bay.

Make yourself at home in one of the 186 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

At a glance

JR-East Hotel Mets Shibuya is in Shibuya, Tokyo, and its property type is Hotel. It is one of 159 stays in Shibuya that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 42 of them have the property type Hotel. By number of guest reviews, it ranks #20 of the 159 stays in Shibuya. 63 other stays in Shibuya are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

12 room types at JR-East Hotel Mets Shibuya
RoomSizeGuestsBeds
Superior Double Room, Non Smoking (Maximum occupancy 1 adult)19 m²Sleeps 11 Double Bed
Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)21 m²Sleeps 12 Large Twin Beds
Superior Single Room, Non Smoking (Maximum occupancy 2 adults)16 m²Sleeps 21 Large Twin Bed
Superior Double Room, Non Smoking (Maximum occupancy 2 adults)19 m²Sleeps 21 Double Bed
Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)21 m²Sleeps 22 Large Twin Beds
Superior Single Room, Non Smoking (Maximum occupancy 1 adult)16 m²Sleeps 11 Large Twin Bed
Single for 1 people - Non - Smoking / Residential style16 m²Sleeps 11 Large Twin Bed
Single for 2 people - Non - Smoking / Residential style16 m²Sleeps 21 Large Twin Bed
Twin for 1 people - Non - Smoking / Residential style21 m²Sleeps 12 Large Twin Beds
Twin for 2 people - Non - Smoking / Residential style—Sleeps 22 Large Twin Beds
Deluxe Twin - Non - Smoking / Residential style32 m²Sleeps 42 Double Beds
Deluxe Twin for 5 people - Non - Smoking / Residential style32 m²Sleeps 52 Double Beds

Amenities

  • Elevator
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Designated smoking areas
  • Free WiFi
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Luggage storage
  • Shared microwave
  • Housekeeping on request
  • Vending machine
  • Covered parking

Location

Nearest airport
HND

Good to know

Check-in
3:00 PM – 5:30 AMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted
Languages spoken
Japanese · English
Pets
Pets not allowed