ibis Surabaya City Center

Near Tunjungan Plaza

With a stay at ibis Surabaya City Center, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.5 mi (0.8 km) from Joko Dolog Statue and 0.6 mi (1 km) from Grahadi.

Make yourself at home in one of the 224 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy international cuisine at Taste Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 1937 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Airport transportation (surcharge)
• Conference space
• Golfing nearby
• Coffee/tea in common areas
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Safe-deposit box at front desk
• Spa services on site
• 24-hour front desk
• Business center
• Express check-out
• Dry cleaning/laundry service
• Full-service spa
• Meeting rooms
• Smoke-free property
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible parking
• Assistive listening devices available
• Area shuttle (surcharge)
• Number of restaurants· 1
• Conference space size (feet)· 1937
• Conference space size (meters)· 180
• Free reception
• Free self parking
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Airport transportation - pickup (surcharge)
• Water dispenser
• Housekeeping on request
• Vegetable garden
• Banquet hall
• Recycling
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible registration desk
• Wheelchair-accessible meeting spaces/business center
• Change of towels (on request)
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Locally-owned & organized tours & activities
• Showcase for local artists
• Guest education on local ecosystems and culture
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only
• Accessible airport shuttle

© OpenStreetMap

Nearest airport

SUB

Check-in

2:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 100000 per person
• Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Accepted at the property

American Express · Discover · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

English · Indonesian

Pets

Pets not allowed