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Supplier's own class: 4.5 starsBusiness propertyFamily propertyNew Otani Hotels Group

Hotel New Otani Tokyo Garden Tower

4-1 Kioi-cho Chiyoda-ku, Tokyo, Tokyo-to, 102-8578

More stays in ChiyodaMore stays in Tokyo

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 2.6 mi (4.2 km) from Shibuya Crossing and 3 mi (4.8 km) from Tokyo Dome.

Make yourself at home in one of the 836 guestrooms featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Treat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

This property is closed from February 7 2027 to February 7 2027 (dates subject to change).

At a glance

Hotel New Otani Tokyo Garden Tower is in Chiyoda, Tokyo, and its property type is Hotel. It is one of 130 stays in Chiyoda that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 96 of them have the property type Hotel. By number of guest reviews, it ranks #5 of the 130 stays in Chiyoda. 15 other stays in Chiyoda are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

12 room types at Hotel New Otani Tokyo Garden Tower
RoomSizeGuestsBeds
Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking—Sleeps 84 Twin Beds
Garden Tower Deluxe Room, Non Smoking50 m²Sleeps 41 King Bed or 2 Twin Beds
Garden Tower Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)74.7 m²Sleeps 42 Large Twin Beds
Garden Tower Deluxe Triple Room, Non Smoking50 m²Sleeps 52 Large Twin Beds and 1 Twin Murphy Bed
Garden Tower Standard Twin Room, Non Smoking27 m²Sleeps 42 Twin Beds
Garden Tower Standard Double Room, Non Smoking27 m²Sleeps 41 Queen Bed
Garden Tower Standard Triple Room, Non Smoking40 m²Sleeps 52 Twin Beds and 1 Twin Murphy Bed
Garden Tower Standard Twin Room, Smoking—Sleeps 42 Twin Beds
Garden Tower Standard Double, Garden View, Non Smoking27 m²Sleeps 41 King Bed
Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed—Sleeps 53 Twin Beds
Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed—Sleeps 64 Twin Beds
Garden Tower Standard Twin, Garden View, Non Smoking27 m²Sleeps 42 Twin Beds

Amenities

  • Elevator
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Outdoor seasonal pool
  • Designated smoking areas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free wired internet
  • Wheelchair accessible path of travel
  • Number of restaurants· 20
  • Number of meeting rooms· 1
  • Free self parking
  • Computer station
  • Number of bars/lounges· 4
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • Banquet hall
  • Japanese garden
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible on-site restaurant
  • Elevator door width (inches)· 41
  • Elevator door width (centimeters)· 104

Location

Nearest airport
NRT

Good to know

Check-in
3:00 PM – midnightMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-out
12:00 PM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • The seasonal pool will be open from July 10 to September 23.
  • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted
Languages spoken
Japanese · English
Pets
Pets not allowed