Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

In Tokyo (Chiyoda)

A stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN places you in the heart of Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 3 mi (4.9 km) from Tokyo Dome and 3.1 mi (4.9 km) from Shibuya Crossing.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 10 coffee shops/cafes. Relax with a refreshing drink at one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is in Chiyoda, Tokyo, and its property type is Hotel. It is one of 130 stays in Chiyoda that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 96 of them have the property type Hotel. By number of guest reviews, it ranks #71 of the 130 stays in Chiyoda. 14 other stays in Chiyoda are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Hair salon
• Concierge services
• Gift shops or newsstand
• Airport transportation (surcharge)
• Laundry facilities
• Garden
• Free breakfast
• Health club
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Full-service spa
• Meeting rooms
• Smoke-free property
• Outdoor seasonal pool
• Wedding services
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Wheelchair accessible path of travel
• Number of restaurants· 20
• Number of indoor pools· 1
• Free self parking
• Computer station
• Number of bars/lounges· 6
• Number of coffee shops/cafes· 10
• Luggage storage
• Free buffet breakfast
• Babysitting or childcare (surcharge)
• Banquet hall
• Off-street parking
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Wheelchair-accessible registration desk
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Wheelchairs available on site
• Accessible airport shuttle

© OpenStreetMap

Nearest airport

NRT

Check-in

3:00 PM – 10:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
• Guests have access to the onsite health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
• Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

• Airport shuttle fee: JPY 3600 per person (one-way)
• Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• The seasonal pool will be open from July 10 to September 23.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets not allowed