Hotel Neo Gubeng - Surabaya by ASTON

In Surabaya (Surabaya Center)

With a stay at Hotel Neo Gubeng - Surabaya by ASTON, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.8 mi (1.3 km) from Submarine Monument and 0.9 mi (1.4 km) from Balai Pemuda.

Make yourself at home in one of the 58 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.

Satisfy your appetite for lunch or dinner at Coffeeology, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.

Hotel Neo Gubeng - Surabaya by ASTON is in Gubeng, Surabaya, and its property type is Hotel. It is one of 53 stays in Gubeng that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 39 of them have the property type Hotel. By number of guest reviews, it ranks #3 of the 53 stays in Gubeng. 20 other stays in Gubeng are within 1 km of it in a straight line.

• The property takes payment on site in Indonesian Rupiah (IDR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Concierge services
• Airport transportation (surcharge)
• Laundry facilities
• Safe-deposit box at front desk
• Spa services on site
• 24-hour front desk
• Dry cleaning/laundry service
• Meeting rooms
• Designated smoking areas
• Free WiFi
• Number of restaurants· 1
• Computer station
• Luggage storage
• Banquet hall
• Wheelchair-accessible path to elevator
• Well-lit path to entrance

© OpenStreetMap

Nearest airport

SUB

Check-in

2:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Know before you go

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

Accepted at the property

Mastercard · Visa · Cash · Debit cards

Languages spoken

English · Indonesian

Pets

Pets not allowed · Service animals not allowed