Hotel Metropolitan Saitama Shintoshin

Near GMO Arena Saitama

With a stay at Hotel Metropolitan Saitama Shintoshin in Saitama (Chuo Ward), you'll be steps from GMO Arena Saitama and a 4-minute drive from Nack5 Stadium Omiya. This hotel is 2.6 mi (4.1 km) from Omiya Park and 2.8 mi (4.6 km) from Railway Museum.

Make yourself at home in one of the 157 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a vending machine.

Stop by the hotel's restaurant, カフェ クロスヤード, for lunch, or grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Hotel Metropolitan Saitama Shintoshin is in Saitama, and its property type is Hotel. It is one of 28 stays in Saitama that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 27 of them have the property type Hotel. By number of guest reviews, it ranks #5 of the 28 stays in Saitama. 5 other stays in Saitama are within 1 km of it in a straight line.

• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• ATM/banking
• Shopping on site
• Breakfast available (surcharge)
• Laundry facilities
• 24-hour front desk
• Dry cleaning/laundry service
• Designated smoking areas
• Grocery/convenience store
• Free WiFi
• Number of restaurants· 1
• Designated smoking areas (fines apply)
• Self parking (surcharge)
• Number of coffee shops/cafes· 1
• Luggage storage
• Shared microwave
• Vending machine
• Coin laundry on site
• Energy-saving switches
• At least 80% of all lighting comes from LEDs

Check-in

3:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Guests traveling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out

11:00 AM

Optional extras

• Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1500 for children
• Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions