Hotel Karuizawa Cross

Near Kozensui

With a stay at Hotel Karuizawa Cross in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. This family-friendly hotel is 4.1 mi (6.6 km) from Hoshino Onsen Hot Spring and 0.1 mi (0.1 km) from St. Paul's Catholic Church Karuizawa.

Make yourself at home in one of the 24 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy Italian cuisine at モンテ・クッチーナ, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel Karuizawa Cross is in Karuizawa, and its property type is Hotel. It is one of 71 stays in Karuizawa that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 40 of them have the property type Hotel. By number of guest reviews, it ranks #5 of the 71 stays in Karuizawa. 12 other stays in Karuizawa are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Bicycle rentals nearby
• Fireplace in lobby
• Barbecue grill(s)
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Nightclub
• Safe-deposit box at front desk
• Multilingual staff
• Front desk (limited hours)
• Snowboarding nearby
• Designated smoking areas
• Free WiFi
• Braille or raised signage
• Number of restaurants· 2
• Free reception
• Free self parking
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 2
• Luggage storage
• Long-term parking (surcharge)
• RV, bus, truck parking (surcharge)
• Terrace
• Electric car charging station
• Lockers available
• Designer stores on site
• Shopping mall on site
• Banquet hall
• Vending machine
• Firewood (free)
• Uncovered parking
• Uncovered parking
• Outdoor entertainment area
• Outdoor furniture
• Mountain climbing nearby
• Wheelchair-accessible path to elevator
• Handrails in stairways
• Coworking spaces
• Well-lit path to entrance

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Check-out

11:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

• Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 1500 for children
• Uncovered extended parking fee: JPY 1000 per day
• Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Korean · Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions