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Supplier's own class: 5 stars

Hotel Indigo Karuizawa by IHG

18-39 Yashikizoe, Karuizawa, Nagano, 389-0111

More stays in Karuizawa

Rooms and rates

Overview

About this property

Near Karuizawa Prince Shopping Plaza

With a stay at Hotel Indigo Karuizawa by IHG in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. This luxury hotel is 4.2 mi (6.8 km) from Hoshino Onsen Hot Spring and 0.9 mi (1.5 km) from Karuizawa 72 West Golf Course.

Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets. Conveniences include phones, as well as safes and coffee/tea makers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Satisfy your appetite with Italian cuisine at KAGARIBI, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

At a glance

Hotel Indigo Karuizawa by IHG is in Karuizawa, and its property type is Hotel. It is one of 71 stays in Karuizawa that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 40 of them have the property type Hotel. By number of guest reviews, it ranks #9 of the 71 stays in Karuizawa. 4 other stays in Karuizawa are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

RoomSizeGuestsBeds
Standard Room, 1 King Bed, Garden View32 m²Sleeps 31 King Bed
Standard Room, 1 King Bed (Private Garden)32 m²Sleeps 21 King Bed
Standard Room, 1 King Bed, River View (with View Bath)32 m²Sleeps 21 King Bed
Room, 1 King Bed64 m²Sleeps 31 King Bed
Standard Room, 2 Twin Beds, Garden View32 m²Sleeps 32 Twin Beds
Standard Room, 2 Twin Beds (Private Garden)32 m²Sleeps 42 Twin Beds
Standard Room, 2 Twin Beds, River View (with View Bath)32 m²Sleeps 42 Twin Beds
Suite, 2 Twin Beds64 m²Sleeps 32 Twin Beds
Standard Room32 m²Sleeps 21 Twin Bed
Standard Room (Upgraded)32 m²Sleeps 21 Twin Bed
Standard Room, 1 King Bed, River View32 m²Sleeps 21 King Bed
Standard Room, 2 Twin Beds, Accessible, Garden View32 m²Sleeps 52 Twin Beds
Standard Room, 2 Twin Beds, River View32 m²Sleeps 42 Twin Beds
Standard Room, 2 Twin Beds, Accessible, River View32 m²Sleeps 42 Twin Beds

Amenities

  • Elevator
  • Concierge services
  • Bicycle rentals nearby
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Designated smoking areas
  • Free WiFi
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Number of restaurants· 1
  • Free self parking
  • Number of bars/lounges· 1
  • Number of coffee shops/cafes· 1
  • 24-hour fitness facilities
  • Water dispenser
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Hosted evening meal
  • Hosted evening meal (reserve)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Bicycle tour information
  • Well-lit path to entrance

Location

Nearest airport
NON

Good to know

Check-in
3:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Due to maintenance of the women's public bath, only one public bath will be available March 1-17, 2027. The bath will operate on an alternating schedule for male and female guests during this period. Male guests have access on March 1, 3, 5, 7, 9, 11, 13, 15, and 17, 2027. Female guests have access on March 2, 4, 6, 8, 10, 12, 14, and 16, 2027. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Hosted evening meal: JPY 7000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Accepted at the property
American Express · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay
Languages spoken
Korean · Japanese · English · Chinese (Mandarin)
Pets
Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions